Optimized a responsive web app
Led the successful redesign and launch of HealthPartners' web app. Streamlined user flows and overhauled navigation, achieving a 42% increase in task completion rate.
Designed an in-app card activation experience
Reduced onboarding friction by providing users with an intuitive in-app activation experience that aligns with our mobile-first approach.
360 Encompass™ System Redesign
Simplified complex user journeys in an outdated interface. Implemented 10+ new features and a significantly enhanced user experience based on user testing results.
Paranomic
Application Design
Aligned vision and function with business team. Created effective user experience, participated in usability testing and contributed to pattern library.
